Saferloop Help Center

Keeping kids safe online starts with knowing your tools. Find answers on setting limits, filtering content, and staying connected with your family through Saferloop.

1. What is Saferloop and what does it help parents do?

   Saferloop is a parental control software that comes with various dedicated tools for the well-being of children. The tools, such as screen time management, filtering content and apps, monitoring online activity, location tracking, etc., help monitor and control device usage by children to keep them digitally safe.

2. What devices can I use Saferloop on?

   You can use Saferloop across operating systems such as Windows, Mac, Android, and iOS. Google Chrome and Kindle also support Saferloop. The features may vary according to the device and operating system used.

3. Can I manage my child’s screen time with Saferloop?

   Yes, you can easily manage your child’s device’s screen time by setting limits and creating schedules using Saferloop. This balances the real and virtual world.

4. Can Saferloop block inappropriate websites and apps?

   Yes. You can use Saferloop’s content and app filtering tools by Saferloop to restrict inappropriate websites, apps, games, and other content. This way, children will be safe from inappropriate content on the internet.

5. Can I see what my child is doing online?

   You can check the device’s online activity with Saferloop without manual checkups of the device. Saferloop’s app monitoring tool tracks all the sites visited, messages, and interactions made online from the device.

6. Does Saferloop allow parents to track a child’s location?

   Yes, Saferloop uses GPS and geo-fencing alerts for location tracking. It has a family location feature that helps locate connected family members. It also removes the need to share live locations again and again and lets parents know where their children are when they are away from home.

7. Can Saferloop monitor calls and text messages?

   Saferloop can monitor calls and text messages. With its app monitoring and controls, any interactions, including text messages and calls, can be monitored on Android and iOS devices. The feature is included in the Family and the Guardian plan only.

8. What are Saferloop alerts, reports, and SOS updates?

   Saferloop alerts, reports, and SOS updates help parents get an overview of every activity on the device. Parents can schedule weekly or monthly activity reports for the connected device. They can also schedule timely alerts or restricted usage alerts whenever required. Additionally, the SOS updates help prevent any emergency situations for the child and parent. Together, Saferloop provides complete parental control software for the well-being of children.

9. Can I manage Saferloop remotely?

   Yes, you can manage Saferloop remotely through its dashboard. Parents can manage settings and monitor children’s connected devices from a single user pane. This helps you actively access and update settings without constantly physically accessing the device.

10. Does Saferloop work for families with multiple children?

    Yes, Saferloop has plans designed for households with multiple devices. The starter plan provides parental control for 4 different devices. The family plan supports 8 devices, and the guardian plan supports over 12 devices with all the parental control features.

11. What is the difference between Saferloop’s Starter, Family, and Guardian plans?

    Saferloop’s Starter plan provides parental control over 4 devices with limited features. The Family plan exceeds the device limit to 8 and provides additional call and message tracking features. The Guardian plan supports 12 devices and includes all the basic features, along with call and message tracking, alerts, reports, and SOS updates.

12. Can I change my Saferloop subscription plan later?

    Saferloop users can switch between plans according to their device or safety requirements when needed.

13. How does Saferloop help children develop healthier digital habits?

    Saferloop helps children develop healthier digital habits with its screen-time management and content filtering tools. It helps limit screen time and prohibit poor-quality and inappropriate content on the device.

14. How does Saferloop protect my family’s privacy?

    Saferloop protects every user’s content using high-end technical and organizational data encryption tools. Its privacy policy explains how user information is accessed, stored, and protected when users access its website and services.

15. Where can I get help if I have a problem with Saferloop?

    You can contact the Saferloop support team via the contact us page or write to info@saferloop.com. It is helpful to provide brief information about the issue, device, operating system, and tool you are using.